[Microsoft Alert] New Re-release patch found

You may experience problems in Windows Explorer or in the Windows shell after you install security update MS06-015

Last Review: April 25, 2006

Revision: 4.2

 

 

Important

• This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

 

o 256986 Description of the Microsoft Windows registry

 

• Please check the Symptoms below; if end user(s) do not face any symptoms as described, you do not need to re-apply MS06-015.

 

 

Symptoms:

After you install security update 908531 (security bulletin MS06-015), you may experience one or more of the following problems:

 

• You cannot access special folders such as "My Documents" or "My Pictures."

 

• Microsoft Office applications stop responding when you try to save or to open Office files in the "My Documents" folder.

 

• Office files that are located in the "My Documents" folder cannot be opened.

 

• If you open a file by clicking Open on the File menu, the application stops responding.

 

• When you type an address in the Address box in Microsoft Internet Explorer and you then press ENTER or you click Go, nothing happens.

 

• When you right-click a file and then click Send To, nothing happens.

 

• When you expand a folder in Windows Explorer, nothing happens.

 

• Some third-party applications stop responding when you open or save data in the “My Documents” folder.

 

 

Causes:

Security update 908531 (MS06-015) installs a new binary program, Verclsid.exe. The Verclsid.exe program validates shell extensions before they are instantiated by the Windows shell or by Windows Explorer. On some computers, the Verclsid.exe program stops responding.

 

 

Resolutions:

1. Log on to the computer by using an account that has administrative credentials.

2. Click Start, click Run, type regedit, and then click OK.

3. Locate and then right-click the following registry subkey:

4. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached

5. Point to New, and then click DWORD Value.

6. For Microsoft Windows 2000-based computers, type the following:

7. {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046}

8. For Microsoft Windows XP-based or Microsoft Windows Server 2003-based computers, type the following:

9. {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401

10. Right-click the value that you just created, and then set the Value data to 1.

11. Exit Registry Editor.

12. Use the Task Manager to close the Verclsid.exe program or to restart the computer

 

 

 

References:

http://support.microsoft.com/kb/918165/en-us (MS06-15 Re-release full description)

http://www.microsoft.com/security/bulletins/current.mspx (Microsoft Security Updates)

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